Introduction
At Clinical Pro, we are committed to protecting the privacy and data of our website users. These Terms and Conditions (T&C) specify how we collect, use, store, and protect user data in accordance with the General Data Protection Regulation (GDPR). By using our website, you consent to the practices described in this policy.
Data Collection and Usage
2.1. Personal Data
We collect personal data from users for the purpose of providing our services and improving user experience. Personal data may include, but is not limited to:
Name, email address, and contact information provided voluntarily through contact forms, registration forms, or newsletter subscriptions.
Information provided when participating in surveys, contests, or promotions.
Website usage data, including IP addresses, browser types, and device information collected through cookies and similar technologies.
2.2. Purpose of Data Usage
We collect and process personal data for the following purposes:
To respond to user inquiries and provide requested services.
To send newsletters, updates, and promotional materials with user consent. To conduct internal research and analysis to improve our website and services. To comply with legal obligations and protect our legal rights.
2.3. Lawful Basis for Data Processing
Our legal basis for processing personal data is based on:
User consent, which is obtained for specific purposes and can be withdrawn at any time.
The necessity of data processing to fulfil a contract or take pre-contractual measures at the user’s request.
Compliance with legal obligations that apply to Clinical Pro.
Data Sharing and Transfers
3.1. Third-Party Service Providers
We may share personal data with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to process personal data only for the purposes instructed by Clinical Pro and in compliance with GDPR regulations.
3.2. International Data Transfers
Clinical Pro may transfer and store personal data outside the European Economic Area (EEA) in compliance with applicable data protection laws. In such cases, appropriate safeguards, such as the use of standard contractual clauses or ensuring the receiving country has an adequate level of data protection, will be implemented.
Data Security and Retention
4.1. Data Security Measures
We have implemented technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. These measures include encryption, access controls, regular system audits, and staff training.
4.2. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws. When personal data is no longer needed, it will be securely deleted or anonymized.
User Rights
Users have certain rights regarding their personal data, including:
The right to access, correct, or delete personal data we hold about them.
The right to restrict or object to the processing of personal data.
The right to data portability, allows users to receive their personal data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights or for any inquiries regarding personal data, users can contact us using the contact information provided at the end of this policy.
Cookie Usage
We use cookies and similar technologies to collect website usage data and enhance user experience. Users can manage their cookie preferences through their browser settings.
Changes to the Policy
This GDPR Compliance Policy may be updated periodically to reflect changes in legal requirements or our data processing practices. Users will be notified of any material changes to this policy through appropriate means.
Contact Information
If you have any questions, concerns, or requests regarding this GDPR feel free to contact info@clinicalpro.co.uk.