At Clinical Pro, we are committed to protecting the privacy and data of our website users. This GDPR Compliance Policy outlines how we collect, use, store, and protect user data in accordance with the General Data Protection Regulation (GDPR). By using our website, you consent to the practices described in this policy.
Regardless of whether data is stored electronically, on paper, or on other materials, these guidelines always apply. Personal information must be gathered and utilised fairly, preserved securely, and not divulged in violation of the law. According to the six key concepts that support GDPR, personal data must only be used for particular/legal reasons, maintain accuracy and timeliness, and should not be kept longer than is required. Also, the data should be processed in line with the data subject’s legal rights and not be transmitted beyond the European Economic Area unless the destination nation or region likewise provides an acceptable degree of protection.
Use of the website, including all pages within it (collectively referred to as the “Website”) is governed by these Terms and Conditions (“Terms”). These Terms define our relationship with you, being the individual person or business (be that an individual engaged in a business, firm or corporate entity) using the Website and/or creating an account to use the Website and referred to hereafter as “you” or “your”.
We may also disclose aggregate statistics about visitors to the Website (users and transactions) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check their policies before you submit any personal data to those websites.
About us
www.clinicalpro.co.uk is a site operated by ClinicalPro Ltd (registered in England and Wales under company number 08052085 at Neptune House 8-11 Clements Court, Clements Lane, Ilford, Essex, England, IG1 2QZ.) ClinicalPro is a member of REC, the professional body for the recruitment industry (www.rec.co.uk).
If you have any concerns about material which appears on our site, please contact info@clinicalpro.co.uk.
Data Collection and Usage
In order to be able to provide you with our services as a recruiting agency, we will retain and handle your data. We collect personal data from users for the purpose of providing our services and improving user experience.
Personal data may include, but is not limited to:
● Name, email address, and contact information provided voluntarily through contact forms, registration forms, or newsletter subscriptions.
● Information provided when participating in surveys, contests, or promotions.
● Website usage data, including IP addresses, browser types, and device information collected through cookies and similar technologies.
What happens if you get in touch with us?
If you reach out to us as a job seeker, we will use your information to give you the information you’ve requested as well as updates, job openings, and other material we think you will find interesting.
If you approach us as a client with potential vacancies to fill or with other connected requests, we will update you with details pertinent to the positions offered.
We will use your information to provide any requested information, updates, and other information that we believe you will be interested in.
What data/information will be saved?
In order to deliver our services to you as a candidate, customer, or employee, we will retain your personal information, including application forms, identity papers, and bank information. We could also obtain personal information about you from outside sources, such as testimonials from previous employers. We shall keep whatever information necessary to deliver our services to you as a possible employee and fulfil any contractual obligations. For instance, this can provide prospective contact details.
What details will be disclosed?
Only information that is very pertinent to our procedure and the provision of the services we offer will be shared. Only the third parties listed in this policy will get information from us.
How long will my data be stored?
The Personal data will be kept for no longer than is necessary for the purpose for which it is processed.
Appropriate time limits will be established for the periodic review of the need for the continued storage of personal data for any law enforcement purposes.
Who is able to view your data?
Whether it’s clients with potential openings or candidates for any positions, other than what is stated above, we will never sell, disclose, or otherwise release your data to any other third party.
How is my personal data protected?
We safeguard data using technology and security processes that are industry standard. We’ll make sure the proper technological, legal, and operational safeguards are in place to safeguard your data.
We take the protection of your privacy very seriously, and we will only use your personal information to give you information about services, job openings, and other information that may be of interest to you, as well as to deliver the services you have requested from us. Your personal information will never be shared, sold, or used in any other way than what is stated above.
We employ reputable third parties to handle our company accounts, accept payments, run credit reports and other types of checks, and provide financial services so that we may offer our services to you. We will keep track of transactions, payments, and orders for as long as it is necessary, or as long as UK banking and business legislation demand. These third parties could be based outside the UK; if so, we’ll make sure safeguards are put in place to secure your data.
Unless we reasonably believe that we need to use your personal data for another reason that is consistent with the original purpose, we will only use it for the reasons for which we obtained it. Please email us if you would need further information about how the processing for the new purpose is consistent with the original purpose. If we need to use your personal information for a reason that is unrelated to the reason we acquired it, we will let you know and provide you with information on a legal basis for processing.
If we are legally required to do so, in connection with any ongoing or upcoming legal proceedings, in order to establish, exercise, or defend our legal rights (including disclosing information to others for the purpose of preventing fraud and lowering credit risk), or to any person we believe may apply to a court or other competent authority for disclosure, we may be required to disclose your personal information without your knowledge.
Our Identity and Contact Information
ClinicalPro is registered in the United Kingdom. There are several ways you may get in touch with us:
Email: info@clinicalpro.co.uk
Phone: 020 8518 4336
Website: https://www.cinicalpro.co.uk/
Post: at Neptune House 8-11 Clements Court, Clements Lane, Ilford, Essex, England, IG1 2QZ
To Whom This Policy May Apply
Users of ClinicalPro.co.uk, such as clients (possible employers), applicants, workers, and employees, are covered by this policy. In order to provide you with these services, processing of your data is necessary. This policy is applicable to anybody who has provided their information to ClinicalPro as a client, applicant, worker, supplier, or in any other capacity.
Even if the data technically does not fall within the purview of the GDPR, it nonetheless applies to any identifiable individual data that the firm maintains. These may be:
– Individual’s Names
– Addresses for mail
– Contact information
What data falls under this policy
The information in this part, which applies to any personal data you choose to provide us or for us to collect, explains the legal justification for processing your data. This comprises:
– The data you provide us when you get in touch with us.
– When you get in touch with us to inquire about using our services. – Information about your website usage that we gather.
– Details on the services we provide to you, as well as other transactions, including the financial and other personal data necessary to execute those transactions. – Information shared and kept as a result of our continuous engagement.
How will we utilise your information?
When there is a legal basis for the processing, we will only use your personal information for the reasons for which we acquired it and in the manner you would reasonably expect. For instance:
– To manage payments, fees, and charges, process and provide the services you have requested from us, including employment and recruiting services, and to collect and recoup any debts you may owe us.
– To manage our ongoing connection with you, including informing you of any modifications to our agreements, hiring practices, or privacy policies, and to keep records.
– To oversee and protect the website and business activities of our organisation (including hosting, reporting, testing, data analysis, and system maintenance). – To provide you with relevant information and commercials, as well as to track and analyse the success of our advertising.
– To utilise data analytics to enhance our website, goods and services, marketing, interactions with customers, and other aspects.
– Determining the different sorts of clients for our goods and services, keeping our website current and relevant, growing our company, and establishing our marketing plan are all necessary for our legitimate interests.
– To provide you with advice and recommendations for services that could be of interest to you.
– Our legitimate business interests require it in order for us to develop our services and expand.
As a candidate/employee, we may gather and process information about you, such as your name, date of birth, address, contact information (such as an email address and a mobile phone number), employment information, and other information gathered as part of any application for employment. We could collect personal data from:
– Details you give us when you register for an account on our website, such as your email address.
– Information you submit with your application, such as your name, gender, date of birth, and any work or educational information you include.
– Details you provide us when you subscribe to any lists to get communication from us. – Information about any openings, employment, or work you accept.
We only utilise the personal information you provide us for the specified purposes, which may include:
– To answer your inquiries about job openings and hiring.
– To oversee and manage the interactions between you and us.
– To connect with you and inform you of changes to our services; for instance, we will use your contact information to answer any questions you send us.
– To hear from you about feedback.
– Inform you of any changes at your place of employment, such as shift patterns, new assignments, or any other changes affecting your job role.
We may also use your personal information to send you information on goods, services, special offers, and promotions that may be of interest to you, depending on your choices. Your personal information could be used by us to identify the services, special offers, and promotions that are most likely to be of interest to you. Please be aware that we may still use your personal information to send you crucial service notifications, such as those regarding any purchases you make or services you use, even if you decide not to receive this information.
Modifying your preferences
We follow the UK GDPR’s rules for data protection. We respect your rights and will abide by any requests you make to view your personal information, correct any errors, move data, or cease processing it. We will also provide you with advice on how to file a complaint with the appropriate agencies, namely the Information Commissioner’s Office (ICO). You may visit our
website, give us a call, or send an email to adjust your choices at any time. However, all requests and objections must be made in writing to the data controller.
Agreement’s Purpose
You confirm your permission for the use of such information in line with this privacy statement by providing your personal information on this site or as necessary for us to deliver products and services to you. You will always have the option to modify your preferences using the procedures outlined in this article.
Your information may occasionally be used by us for marketing, account management, or relationship management activities. The main goal of this is to keep up any current relationship we may have with you while also informing you about services we believe you would find interesting.
Opting Out
You can contact us at any time to change or revoke your permission in cases where you offer it, such as when you accept to receive marketing communications from us or when you agree to allow us to handle financial data. You may also decide to object to the processing of
your data and ask for its deletion. We adhere to the GDPR’s definition of all user rights. Contact us if you have any questions or would like to voice your displeasure.
Our Responsibilities
We have a legal obligation to protect the privacy of the information you provide us and to treat it responsibly. We will use and disclose your personal data in accordance with the UK GDPR. This implies, among other things, that we will only use your personal information in
accordance with the provisions of the law and this policy. We will take efforts to confirm that your data is accurate and make any required corrections.
Regarding your personal information, you may be entitled to a variety of rights under data protection laws. These consist of the following:
– Demand access to your personal information.
– Make a correction request for your personal data.
– Request the deletion of your personal data.
– Disallow the usage of your personal information.
– Request a restriction on how your personal data is processed.
– The ability to revoke permission.
There will be no fees associated with seeing your personal data or exercising any of your other rights. We have the right to charge a fair sum if your request is plainly unjustified, repetitive, or unreasonable. In rare cases, we can even decide not to comply with your request.
We may need to ask you for certain information in order to confirm your identity and protect your right to access your personal information (or to exercise any other rights). This is a security measure to ensure that confidential data is not provided to unauthorised parties. We may contact you and require further information in order to reply to your request more swiftly.
We make an effort to respond to all valid inquiries within a month. It might occasionally take us more than a month if your request is very involved or you have made many requests. In this scenario, we will let you know and keep you informed.
Third Parties
In order to accomplish the goals outlined in this document, we could be required to disclose your personal information to the following parties:
For clients – Candidates, employees, and/or workers that may be interested in any openings.
For candidates/workers – Potential employers and businesses that may give you employment.
To all visitors to our website:
– Companies that offer system management and information technology services. – Expert advisors who offer consulting, credit-scoring, banking, legal, fraud-protection, insurance, and accounting services, such as attorneys, bankers, auditors, and insurers.
– HM Revenue & Customs, regulators, and other government agencies headquartered in the UK and other pertinent jurisdictions that, under certain conditions, demand reporting of processing activity.
– Third parties to whom we transfer, sell or merge company or asset components.
Security
In order to guard against unauthorised access, use, alteration, or disclosure of your personal information, we have put in place the necessary security measures. Additionally, we only allow employees, agents, contractors, and other third parties that need to know your personal information for work-related purposes to have access to it. They are bound by a confidentiality obligation and will only process your personal information as directed by us.
We shall notify the proper authorities of any breaches or possible breaches within 24 to 72 hours of becoming aware of a data breach.
If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will also inform those individuals without undue delay.
We assure to have robust breach detection, investigation and internal reporting procedures in place.
This website may include links to programmes, plug-ins, and websites operated by other parties. If you click on those links or activate those connections, it’s possible for third parties to compile or exchange information about you. We have no control over these third-party websites’ privacy practices, and we bear no responsibility for them. We advise reading the privacy policies of any website you visit after leaving our website.
Intellectual property rights
You are granted a limited license only, subject to the below restrictions, to view the material contained within the Website. We are the owner or the licensee of all intellectual property rights in the Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. All rights, title and interest in and to the Website are and will remain the exclusive property of Clinical Pro.
Nothing in these Terms gives you the right to use the “Clinical Pro” name or any of Clinical Pro’s trademarks, logos, domain names and other distinctive features. Any feedback, comments or suggestions you may provide regarding Clinical Pro or the Website is entirely voluntary, and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.
Cookies
A cookie is a little file that requests authorization before being saved to the hard drive of your computer. As soon as you provide your permission, the file is uploaded, and the cookie helps analyse internet traffic or notify you when you visit a certain website. Cookies enable web applications to address you specifically. By acquiring and storing information about your preferences, the web programme may adjust its operations to meet your requirements, likes, and dislikes. The pages being viewed are identified using cookies from traffic logs. This enables us to examine information about web traffic and enhance our website so that it better suits the needs of users. This data is only used for statistical analysis; it is then deleted from the database.
In general, cookies allow us to better serve you by allowing us to track which pages you find useful and which you do not. Unless you choose to provide any information with us, a cookie in no way grants us access to your computer or any information about you.
Cookie acceptance is a personal preference. The majority of web browsers are configured to allow cookies automatically, but if you’d prefer, you can typically change your browser’s settings to deny cookies. Your inability to fully utilise the website might result from this.
Limitation of liability
In no event shall Clinical Pro, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of the Website, whether such liability is under contract, tort (including negligence), breach of statutory duty, or otherwise. Clinical Pro, including its officers, directors and employees, shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of the Website.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Indemnification
You hereby indemnify fully Clinical Pro and its licensees and licensors, and our and their employees, contractors, agents, officers and directors, from and against all claims, damages, obligations, losses, liabilities, costs, demands, causes of action and expenses (including but not limited to legal fees) arising out of or in any way related to your access or use of the Website or your breach of the provisions of these Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Viruses, hacking and other offences
We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmers and platform to access the Website. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Dealings with third parties and links
Where the Website provides links to other websites or resources, these links are provided for your information only. As Clinical Pro has no control over such sites and resources, you acknowledge and agree that Clinical Pro is not responsible for the availability of such external sites or resources and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
We do not have control over the contents of any linked sites or resources. If you access a third-party website from the Website, you do so at your own risk and you understand that these Terms and both our Privacy Policy and Cookie Policy do not apply to your use of those sites. You expressly relieve Clinical Pro from any and all liability arising from your use of any third-party website, service or content and agree that your dealings with any third-party website, service or content are only between you and such third party. You agree that we are not responsible for any loss or damage of any sort arising from your dealings with such third parties.
Valid Interests
In accordance with the GDPR, we are also allowed to share some information with third parties that use it for non-marketing purposes (such as credit and risk assessment and management debt collection, asset recovery, and identification and fraud prevention).
Waiver
No waiver of any sections of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Clinical Pro’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Governing law and jurisdiction
These Terms, their subject matter and their formation are governed by English law. Any agreement made through your use of the Website and any dispute or claim arising out of or in connection with any such contract will be governed by English law.
You and we both agree that the courts of England and Wales will have jurisdiction. Contacting us, using your rights to access information, and filing complaints
Please get in touch if you have any inquiries or comments concerning this privacy statement, desire to exercise your information rights in relation to the personal data you have shared with us, or wish to file a complaint.